Will the AutoLink Scan Tool Code Reader, scan and read my vehicle?
Yes, it works with all 1996 to Late Model Domestic, European, and Asian Vehicles (CAN/OBDII compliant)

What comes with my purchase?
AutoLink Scan Tool Code Reader, USB cable, Install CD, Owners Manual, Free Downloads from our site and, most importantly, live support.

When will I receive the AutoLink Scan Tool Code Reader?
Once the PayPal transaction has been completed, we will ship that same day before 2pm Eastern Standard Time. You can expect to have your product in 3-4 business days. We state this time allowance due to the following factors: different forms of payment to clear, prep product, transaction falling on a weekend and depending on where you live in the country.

Who can use this product?

• Anyone that knows how to plug in an electrical cord into a wall socket and read some easy-to-follow instructions. No additional tools are required. 
• Great for people who just want to know before going to their Mechanic Shop, Service Center. 
• DIY'ers saving money or for performance reasons. 
• Used Auto Salesmen wanting to know info on vehicles before purchase. 
• Body Shop personel to check or diagnose vehicles that have been repaired after an accident. 
• The Professional Service Mechanic/ Technician for quick estimates, service, inspections and much more. 
• Installers within the Mobile Electronics Industry 
• Installers within the Aftermarket Industry 

Where is my DLC (Data Link Connector)?
The DLC is most commonly found on the drivers side under the dashboard or at the bottom of the belly panel. Some Manufacturers unfortunately bury the DLC deep within the vehicle, or it is placed behind a KO (knock out), e.g. in a 2000 Acura TL, the DLC is located in the center console in front of the shifter, underneath the small removable coin tray. For your specific vehicle refer to your vehicle owner's manual.

When I plugged the AutoLink Scan Tool Code Reader in, it didn't turn on, why?
Please ensure all fuses are operational on your vehicle, for some vehicles ensure the cigarette lighter/ auxiliary port fuses are good as they may be tied in. Make sure pin# 16 has 12volts and pin# 4 is grounded, as these are the supply feeds for the scan tool to turn on.

When I cleared the check engine light, it turned back on shortly after, why?
This is indicating there is a hard code which still needs further servicing or repair.
Do your research as to there maybe related items affected to the DTC(s).

How will I know about new updates?
You are automatically notified of the latest software version updates, when they become available under the downloads tab of our site. 

Can I harm my vehicle by using the AutoLink Scan Tool Code Reader?
No, the AutoLink Scan Tool Code Reader retrieves information and resets codes within the vehicle's monitoring system. 

How long is the AutoLink Scan Tool Code Reader warrantied for?
The AutoLink Scan Tool Code Reader carries a 12 month warranty from the date of invoicing.

Definitions:

• OBDII = On-Board Diagnostics Version II  
• DTCs = Diagnostic Trouble Codes  
• DLC = Data Link Connector    
• CAN = Controller Area Network    
• PCM = Power Control Module  
• ECU = Electronic Control Unit  
• ECM = Electronic Control Module  
• BCM = Body Control Module  
• MIL = Malfunction Indicator Light (Check Engine Light)  
• PID = Parameter Identification Data 
• Pd = Pending Data
• I/M = Inspection/ Maintenance (Emmisions)